Fair Oaks Farms: Server Assistant

Business or Organization: Fair Oaks Farms

Job

Fair Oaks Farms: Server Assistant

Position: Server Assistant

Department: Farmhouse

Reports to: Dining Room Manager

Type: Part-Time

Position Summary:

The Server Assistant plays a vital role in supporting the front-of-house team to ensure a seamless and enjoyable dining experience for guests. This position focuses on assisting servers by preparing tables, delivering food and beverages, and maintaining cleanliness and organization in the dining area. The Server Assistant acts as a liaison between the kitchen and the dining room, facilitating efficient service flow and timely delivery of orders. By anticipating the needs of both guests and servers, the Server Assistant helps create a welcoming and hospitable environment. Ultimately, this role contributes significantly to customer satisfaction and the overall success of the food service operation.

Duties & Responsibilities:

  • Prepares the Dining Room for service before opening according to Farmhouse guidelines and procedures.
  • Assists Servers with beverage refills, bread and butter, and other tasks as needed.
  • Removes dishes, silverware, glassware and all other items when guests are finished using them. Replaces items as needed for next course
  • Returns dirty dishware, glassware, utensils and linen to the dishwashing area; sorts items accordingly, placing them in prescribed area for proper disposition.
  • Resets vacated tables according to the procedures. Maintain a clean Dining Room, including floors, windows and surface areas.
  • Communicate to the service staff any requests or needs of the guest.
  • Delivers food to the correct table and pivot point position numbers. Assists the server as necessary to ensure that the guest is served immediately (“Hot Food Hot, Cold Food Cold”). Assists the server as needed to optimize the guest’s dining experience.
  • Completes all side work in the front and/or back of the house as assigned and scheduled by the members of the management team.

Minimum Qualifications:

  • Ability to stand and walk for extended periods during shifts.
  • Basic knowledge of food safety and hygiene standards.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Legal authorization to work in the United States.

Preferred Qualifications:

  • Previous experience in a restaurant or hospitality setting.
  • Familiarity with point-of-sale (POS) systems.
  • Basic understanding of menu items and ingredients.
  • Ability to work flexible hours including evenings, weekends, and holidays.
  • Customer service training or certification.
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